Not only was this an easy process, since we were going away 4 days after ordering the pfd for our puppy, we were greatly surprised to have it arrive in only two days. We in no way expected to have it before we went boating. I will order with them again. Not only was delivery exceptional, the product is as good as any that I had researched previously. Great job. The Woof and Meow Shoppe would like to provide you with the best-priced, quality cat and dog animal lover gifts, as well as fun, yet functional pet supplies. If you have any questions or concerns, please contact us at: E-mail: help@woofandmeowshoppe.com Toll-Free: (800) 815-8092 Phone: (925) 648-4092 Fax: (925) 648-4093 WoofAndMeowShoppe.com