The dog bed purchased was excellent in workmanship and materials using substantial weight fabric, removable outer coverings for laundering, and excellent inner pillow for comfort. When I encountered a sizing problem of the dog bed due to my error in calculation, i.e. it was too small for the dog, the merchant responded promptly, explored the problem thoroughly, and dispatched a replacement bed quickly. Throughout this process, she was courteous and personable. I highly recommend this vendor. The Woof and Meow Shoppe would like to provide you with the best-priced, quality cat and dog animal lover gifts, as well as fun, yet functional pet supplies. If you have any questions or concerns, please contact us at: E-mail: help@woofandmeowshoppe.com Toll-Free: (800) 815-8092 Phone: (925) 648-4092 Fax: (925) 648-4093 WoofAndMeowShoppe.com