I'm so happy to have found the Woof and Meow Shoppe! I love Lupine products, and your shop carries an abundance of supplies! There was a mix up with our address, but luckily we were in no hurry to receive our purchase. The customer service we received was very prompt and took care of our shipping problem immediately! Thank you Woof and Meow Shoppe! The Woof and Meow Shoppe would like to provide you with the best-priced, quality cat and dog animal lover gifts, as well as fun, yet functional pet supplies. If you have any questions or concerns, please contact us at: E-mail: help@woofandmeowshoppe.com Toll-Free: (800) 815-8092 Phone: (925) 648-4092 Fax: (925) 648-4093 WoofAndMeowShoppe.com