1st Order: Each order has come in a very timely fashion, and the merchandise is of good quality. 2nd Order: Good merchandise - efficient and accurate service The Woof and Meow Shoppe would like to provide you with the best-priced, quality cat and dog animal lover gifts, as well as fun, yet functional pet supplies. If you have any questions or concerns, please contact us at: E-mail: help@woofandmeowshoppe.com Toll-Free: (800) 815-8092 Phone: (925) 648-4092 Fax: (925) 648-4093 WoofAndMeowShoppe.com