The shipment included a signed thank you from the owner and treats for my doggy. Also, I was impressed with their low prices and fast delivery. I would not hesitate to shop there again. This is the second time that I have ordered from them. They are very pleasant and always send a treat for my dog! I would not hesitate to order from them again. The Woof and Meow Shoppe would like to provide you with the best-priced, quality cat and dog animal lover gifts, as well as fun, yet functional pet supplies. If you have any questions or concerns, please contact us at: E-mail: help@woofandmeowshoppe.com Toll-Free: (800) 815-8092 Phone: (925) 648-4092 Fax: (925) 648-4093 WoofAndMeowShoppe.com