I have to say that ordering from the Woof and Meow Shoppe has been my best ever experience with Internet shopping (and I do most of my shopping over the Internet these days)! Amy was pleasant, flexible (I had to change my order), and I got what I ordered 2 days later. Everything was packaged nicely, nothing was broken or bent, and Amy even included a free gift - a nice little rawhide ball-shaped chewie that my greyhound and terrier played with the rest of the day! Kudos to Amy Figone and The Woof and Meow Shoppe! I love ordering from Amy Figone and the Woof and Meow Shoppe - her business is the best on the net! The Woof and Meow Shoppe would like to provide you with the best-priced, quality cat and dog animal lover gifts, as well as fun, yet functional pet supplies. If you have any questions or concerns, please contact us at: E-mail: help@woofandmeowshoppe.com Toll-Free: (800) 815-8092 Phone: (925) 648-4092 Fax: (925) 648-4093 WoofAndMeowShoppe.com