I ordered 2 of the same color item, but only 1 was in stock. They immediately e-mailed me with the option to wait, pick another color, or cancel. I chose another color, and it was at my doorstep 2 days later. Couldnt ask for better communication, response, and/or shipping time from a vendor. Ill be back! Fast shipping, great communication, great experience! The Woof and Meow Shoppe would like to provide you with the best-priced, quality cat and dog animal lover gifts, as well as fun, yet functional pet supplies. If you have any questions or concerns, please contact us at: E-mail: help@woofandmeowshoppe.com Toll-Free: (800) 815-8092 Phone: (925) 648-4092 Fax: (925) 648-4093 WoofAndMeowShoppe.com