Order was placed on Monday & received Wednesday. Everything was there, including a couple of free gifts. I would definitely order from this company again. This is a wonderful site. Dealing with Woof and Meow Shoppe has been a great experience. Have ordered about 9 times from this vendor. Always provided excellent service and products. Wonderful to deal with. The Woof and Meow Shoppe would like to provide you with the best-priced, quality cat and dog animal lover gifts, as well as fun, yet functional pet supplies. If you have any questions or concerns, please contact us at: E-mail: help@woofandmeowshoppe.com Toll-Free: (800) 815-8092 Phone: (925) 648-4092 Fax: (925) 648-4093 WoofAndMeowShoppe.com