This online store is the best. My questions were answered very fast by Amy and she was so nice. They even send you a letter in the mail a day before your package arrives just to remind you of the order and to tell you thanks. The best I have come across so far. They definately should consider opening up another store (besides online) with this kind of customer service everyone would shop there. Thanks a lot!!!! The Woof and Meow Shoppe would like to provide you with the best-priced, quality cat and dog animal lover gifts, as well as fun, yet functional pet supplies. If you have any questions or concerns, please contact us at: E-mail: help@woofandmeowshoppe.com Toll-Free: (800) 815-8092 Phone: (925) 648-4092 Fax: (925) 648-4093 WoofAndMeowShoppe.com