With my second purchase, they remembered me and discounted my buy. They are very friendly, very professional, and very efficient. I will gladly order from them again! Fantastic shoppe, I have been buying from them for years, and have the best prices and lots of products. I will never shop for animal toys anywhere else. The Woof and Meow Shoppe would like to provide you with the best-priced, quality cat and dog animal lover gifts, as well as fun, yet functional pet supplies. If you have any questions or concerns, please contact us at: E-mail: help@woofandmeowshoppe.com Toll-Free: (800) 815-8092 Phone: (925) 648-4092 Fax: (925) 648-4093 WoofAndMeowShoppe.com