The website was very easy to navigate through, and easy to find answers to questions regarding questions. I found the prices on the dog/cat collars better than the websites that I had checked on. I received my merchandise within a week of placing the order. They have a very good selection of pet products and will likely order from them again in the future. The Woof and Meow Shoppe would like to provide you with the best-priced, quality cat and dog animal lover gifts, as well as fun, yet functional pet supplies. If you have any questions or concerns, please contact us at: E-mail: help@woofandmeowshoppe.com Toll-Free: (800) 815-8092 Phone: (925) 648-4092 Fax: (925) 648-4093 WoofAndMeowShoppe.com