I like this company a lot. The products are HIGH QUALITY and the service is prompt, courteous, and personal. I will continue to do business with them. This is NOT my first experience with them. For the 7th or 8th time, I did business happily with Woof & Meow. The item arrived almost before I had finished hitting the send button on the computer! Woof & Meow is always on top of it, and tries to help you the best way possible -- ALWAYS! Jan I have only the highest praise for this e-store! I have made purchases from Woof & Meow a dozen times over the last 3 or so years. I NEVER even try to go any place else because I am extremely satisfied and know that my orders receive personal attention, just like yours will too. The Woof and Meow Shoppe would like to provide you with the best-priced, quality cat and dog animal lover gifts, as well as fun, yet functional pet supplies. If you have any questions or concerns, please contact us at: E-mail: help@woofandmeowshoppe.com Toll-Free: (800) 815-8092 Phone: (925) 648-4092 Fax: (925) 648-4093 WoofAndMeowShoppe.com